CARPENTIER HARDWOOD SOLUTIONS actively contributes to the protection and security of your data.
This document is intended to inform you about the privacy policy (processing of personal data) applied in accordance with the General Data Protection Regulation (‘GDPR’) that has been in force since 25 May 2018. We reserve the right to amend our policy. The most recent version is available on the website.
CARPENTIER HARDWOOD SOLUTIONS is the controller responsible for the processing of personal data. This is an obligation of means.
If you contact the company and wish to make use of our services, you will be asked to provide personal information. By providing your personal data, you expressly give the company permission to process it for the purposes set out below.
The data collected is necessary for the corporate purpose and for carrying out our activities. It enables us to identify and contact our customers, suppliers, correspondents and intermediaries with a view to proper customer, order and production management, as well as to monitor solvency with a view to proper invoicing and accounting management. On occasion, direct mailing is carried out as part of the marketing policy.
If you contact the company by email, via the contact form or by telephone, we will process your personal data in connection with the question(s) you have asked.
In the context of legal or ethical obligations.
If you contact us in connection with a job application, we will process the personal data you provide in order to contact you in relation to your application.
In other cases, your consent will be requested in advance.
1. The data collected is only accessible to certain employees and management staff within the company. The company takes appropriate measures to prevent unauthorised persons from accessing, processing, modifying or destroying the data. There is also an internal policy to safeguard this.
2. In addition to a paper version, personal data is collected via the software package, which is protected in accordance with the usual security standard. The company uses one or more third parties (‘processors’) for certain processes, such as the management (hosting) of the website, as well as an external accountant for processing the bookkeeping.
3. We do not make personal data available to other parties, except with your consent, or where legally required or ordered by a court. Where necessary for the stated purposes or for legal reasons, your personal data may be shared with third parties or partners directly or indirectly associated with the company, e.g. subcontractors, third-party contractors (e.g. a structural engineer), insurance companies, an IT and/or marketing company, an accountant, etc. These third parties only have access to your personal data to the extent that this is necessary for their service provision.
4. You have the right at any time to request a copy of your personal data and to have it amended or removed from our files. Any questions about this can be addressed to info@carpentier.be
The company takes appropriate measures to protect your personal data against destruction, loss, modification or any other unauthorised processing. The company does not retain your personal data for longer than is necessary to achieve the aforementioned purposes. The company will retain the documents for the period corresponding to the legal requirements.
The data provided is not transferred to third parties outside the European Economic Area.
The company will treat the data provided with the utmost care and confidentiality in accordance with the applicable legislation. It will endeavour to take all necessary security measures to prevent ‘data breaches’.
You have the right to ask the company for free access to your personal data, the right to have your data corrected or deleted, or to request a restriction of processing. You may at any time object to the processing of your personal data. However, you must give reasons for your objection, except in the case of direct marketing.
Where the processing of your personal data depends on your consent, you may withdraw it. However, such withdrawal cannot affect the previous (prior to withdrawal) lawful processing based on your consent.
You can address your request regarding the aforementioned rights to us via the email address or by post. Please note that the applicable legislation may impose conditions on the exercise of the above rights.
If you disagree, you can contact the Data Protection Authority (DPA) at Drukpersstraat 35, 1000 Brussels (https://www.gegevensbeschermingsautoriteit.be).
If you have any further questions about our website or our privacy policy, you can always contact us.
As is customary with websites, our website uses cookies. We use traffic log cookies to identify which pages you visit. This helps to analyse the data on web page traffic and to tailor our website accordingly, so that we can respond even better to your wishes. We only use this information to obtain a statistical analysis, after which the data in question is deleted.
Cookies are small text files that can be placed on your computer's hard drive. The information obtained is used on an anonymous, aggregated basis and you cannot be identified by it. You do not have to accept our cookies and you can adjust your browser settings so that cookies are not accepted.
In general, cookies help us to present you with a better site; they allow us to check which pages you find useful and which you do not. A cookie will in no way allow us to access your computer or any other information about you, other than the data that you have allowed to share with us.
This collected information is treated confidentially and is not passed on to third parties unless we are legally obliged to do so.
This website uses Hotjar and Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may provide this information to third parties where Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Google will not combine your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, we would point out that in that case you may not be able to use all the features of this website. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.